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We are ready to provide you with more information and answer any questions you may have. Please get in touch with our customer support for assistance using any of the contact channels provided below: Email, Facebook, or Instagram.

FAQs

We sell worldwide in AED (United Arab Emirates Dirham) only. If you wish to know the approximate prices in your own currency, you may use Google to convert the prices to your currency.

Unfortunately, you can only shop and checkout in AED. We use the most recent exchange rate at checkout without any additional fees. If you wish to know the approximate prices in your own currency, you may use Google to convert the prices to your currency.

All our orders are shipped from Istanbul, Turkey.

We offer express international shipping services powered by FedEx, UPS, and Aramex to serve our customers in the USA, UAE, Canada, Australia, the UK, and more.

Using the most popular express couriers, all our orders are delivered to your doorstep within 4-5 days.

We operate exclusively online, providing express shipping services. We do not have physical shops.

During the checkout process, customers are required to input their complete and comprehensive address and contact details. Any missed details will halt the shipment and cause it to be delivered late. Your complete address, including city, area, building/house information, and mobile number, are critical for seamless delivery. If there is any misunderstanding during the delivery process, the courier will call the customer directly for guidance. If you do not answer the phone, the delivery will be delayed until the next working day.

Click here to find our Return Policy.

Once your order is in transit, you will receive an email notification containing your tracking code and shipment status. Please ensure that you have provided the correct email address and mobile number, as we will contact you through both channels. Please be available to respond to our messages or return our calls if you missed them. For more information about your shipment, please contact us via email.

Please contact us via email, Facebook, or Instagram.

All of our products are made in Turkey.

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