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Delivery & Tracking

Free next-day delivery

We offer free next-day delivery to our valued customers across the UAE.

Once you’ve placed your order, IQ Fulfillment, our courier partner in Turkista, will contact you to confirm your preferred delivery location and time. Please ensure you provide us with your accurate home address, phone number, and any other necessary details to avoid delays.

Customers are required to provide their complete address and contact information during checkout, as missing details may slow down the delivery process. A comprehensive address, including city, area, building/house information, and mobile number, ensures a smooth delivery.

Upon reaching your area, the courier will directly call you for guidance to your exact location. Missing the call will result in the delivery being postponed to the next working day. Please note that we cannot guarantee an exact delivery time or request drivers to return to a location they have already passed, as drivers follow a delivery schedule that takes into account customer responses and varying traffic conditions each day.

Tracking

After your order is shipped, you will receive an SMS notification with a tracking ID to monitor its progress. Please ensure that you have provided the correct mobile number and are available to answer calls or call back if you miss them. An email will also be sent to you with the estimated delivery time. If your shipment is taking longer than expected, please don’t hesitate to contact us for assistance.

Contact us via:

WhatsApp: wa.link/cprh2q

Email: sales@turkista.ae

Facebook: @Turkista

Instagram: @Turkista.ae

International Customers

Visit our global website at global.turkista.ae and enjoy fast DHL Express shipping, delivering your orders in just 2-3 days worldwide. Plus, when you order two or more items, you’ll get free shipping. Shopping made easy and cost-effective, only at Turkista!